Empower Your Growth: Dive into our Video Library for Business Training and Personal Development Insights
Team
Leadership
Customer Service
#380 - 7 Threats to Team Culture - Moving Goalposts
Are "Moving Goal Posts" undermining your team's trust and hindering success? Explore the repercussions of shifting objectives; with actionable steps to foster clarity, align goals, and cultivate a resilient and successful team culture.
#376 - 7 Challenges of Customer Service - Inefficiencies
Do you regularly streamline your systems and processes? Exceptional customer experience is a result of removing inefficiencies so that your team can focus on getting results.
#375 - 7 Challenges of Customer Service - Absence of Customer Focus
Are you tapping into the power of exceptional customer experience? Focus your team on the impact of their work on customers, so they can deliver a satisfying and rewarding customer journey.
#373 7 Challenges of Customer Service - Impersonalisation
Lack of connection hinders customer loyalty and fosters tension within teams. Are both your clients and your team feeling seen and heard?
#369 - 7 Sales Headaches - Lack Of Care
We are exploring 7 Sales Headaches and how to avoid them. Today we're looking at the headache that comes from a lack of care - the inability to do cross selling and upselling.
#368 - 7 Sales Headaches - Lack of Understanding
We're exploring 7 Sales Headaches and how to overcome and avoid them. Today we're looking at a lack of understanding particularly around how to manage and handle the objections that you get.
#367 - 7 Sales Headaches - Lack Of Connection
We’re looking at 7 Sales Headaches and how to avoid them. This week we are looking at a lack of connection, particularly when meeting with clients, often due to not having intelligent questions.
#366 - 7 Sales Headaches - Lack Of Systems
We’re exploring 7 Sales Headaches to avoid and overcome. The headache we’re focusing on today comes from having a lack of systems and because of the lack of systems not creating a smooth customer journey.
#365 - 7 Sales Headaches - Lack Of Interest
Welcome to Learning BITES. We’re exploring 7 Sales Headaches and how you can overcome them and what I want to do is pick up on where we were last week and explore the headache of a lack of interest, which leads to poor customer engagement
#364 - 7 Sales Headaches - Lack Of Attention
We’re exploring 7 Sales Headaches. Lack of attention on your target customer profile can impact your sales. What can you do about this problem?