#326 Customer Service Training - Walk in Their Shoes

Whose shoes have you walked in this week? When you understand where the people you deal with on a daily basis are coming from, it is so much easier to work with them. Business trainer Mike Clark shares one method of developing this understanding with your people. Here’s to your success!

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Mike Clark
Mike is an exceptional communicator and has a proven track record of working with businesses to achieve their goals and reach the next level in business performance. His action bias and absolute commitment to producing results along with his engaging personality make him a sought after training facilitator. Working internationally, Mike is based in Palmerston North (the most beautiful city in the world!) writing and delivering courses and training with clarity and insight which produce definable results for the businesses he works with.
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#327 Customer Service Training - Be Curious

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#325 Customer Service Training - Customer Experience