#42 Customer Service - An Introduction

SalesMarketingStrategy & Planning
Written By Mike Clark

What are the elements that make up exceptional customer service?  Mike's stories and questions are designed to empower you to recognise these elements.  When your staff consider their mindset and practices towards customers, what are the areas that you can focus on to improve? Our next series will be focusing on this topic, but for in-depth, tailored training, contact us by email mike@thinkright.co.nz or phone 0272987523

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Mike Clark
Mike is an exceptional communicator and has a proven track record of working with businesses to achieve their goals and reach the next level in business performance. His action bias and absolute commitment to producing results along with his engaging personality make him a sought after training facilitator. Working internationally, Mike is based in Palmerston North (the most beautiful city in the world!) writing and delivering courses and training with clarity and insight which produce definable results for the businesses he works with.
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#43 Customer Service - Is Your Customer Always Right?
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#41 Success Principles - Success or Failure Begin In Your Mind